{"id":15,"date":"2025-01-22T16:59:33","date_gmt":"2025-01-22T16:59:33","guid":{"rendered":"https:\/\/bavarodreamstravel.com\/?page_id=15"},"modified":"2025-11-25T14:12:05","modified_gmt":"2025-11-25T14:12:05","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/bavarodreamstravel.com\/en\/politica-de-cancelacion-y-reembolso\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"
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Cancellation and Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Bavaro Dreams Travel Cancellation and Refund Policy<\/h2>

Last Updated:<\/strong> January 16, 2025<\/p>

1 - Cancellations<\/h4>

1.1 Cancellation deadlines:<\/p>

  • 31+ days prior to travel date: Full refund free of charge<\/li>
  • 30 to 15 days before: 50% cancellation fee<\/li>
  • 14 to 7 days before: 75% cancellation fee<\/li>
  • 6 days or less: No refund<\/li><\/ul>

    1.2 Cancellation procedure:
    Cancellations must be requested in writing via email. Verbal cancellations will not be accepted.<\/p>

    1.3 Special circumstances:
    In the event of serious illness, death of an immediate family member or natural disasters, each case will be assessed individually to determine whether a more flexible cancellation policy applies.<\/p>

    2 - Refunds<\/h4>

    2.1 Refund Processing:
    Refunds will be processed within 15 business days of cancellation approval.<\/p>

    2.2 Refund method:
    Refunds will be made using the same original payment method as the booking.<\/p>

    2.3 Refund limit:
    The maximum refund amount will not exceed 90% of the total value of the contracted service, regardless of the circumstances of the cancellation.<\/p>

    3 - Chargebacks<\/h4>

    3.1 Chargeback Prevention
    Bavaro Dreams Travel strives to provide high-quality services and resolve any issues directly with customers. Customers are encouraged to contact our customer service before initiating a chargeback.<\/p>

    3.2 Chargeback Process:
    In the event of a chargeback, Bavaro Dreams Travel reserves the right to:<\/p>

    • Investigate the complaint<\/li>
    • Provide evidence to the appropriate financial institution<\/li>
    • Disputing the chargeback if it is deemed unjustified<\/li><\/ul>

      3.3 Resolution of chargebacks:
      The resolution process can take up to 90 days, depending on the policies of the financial institutions involved.<\/p>

      3.4 Consequences of Fraudulent Chargebacks:
      Customers who make fraudulent or unjustified chargebacks may be placed on a list of unwanted customers and may be denied future services.<\/p>

      4 - Booking Modifications<\/h4>

      Modifications are subject to availability and may incur additional charges. It is recommended to contact our customer service to evaluate the available options.<\/p>

      5 - Force majeure<\/h4>

      In cases of force majeure (such as natural disasters, pandemics, etc.), Bavaro Dreams Travel reserves the right to modify this policy to adapt to extraordinary circumstances.<\/p>

      This cancellation and refund policy is subject to the laws of the Dominican Republic and any dispute will be resolved in the courts of Santo Domingo.<\/p>

      For any additional queries about this policy, please contact our customer service via the email available on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Copyright \u00a9 2025. Bavaro Dreams Travel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Pol\u00edtica de Cancelaci\u00f3n y Reembolso de B\u00e1varo Dreams Travel Fecha de \u00faltima actualizaci\u00f3n: 16 de enero de 2025 1 – Cancelaciones 1.1 Plazos de cancelaci\u00f3n: 31+ d\u00edas antes de la fecha de viaje: Reembolso completo sin cargos 30 a 15 d\u00edas antes: 50% de cargo por cancelaci\u00f3n 14 a 7 d\u00edas antes: 75% de cargo […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":27,"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1596,"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/1596"}],"wp:attachment":[{"href":"https:\/\/bavarodreamstravel.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}